FAQs

Have some questions? Our FAQ has got the answers.

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General Questions

  • What are your office hours?
    Our office hours are between 8.30am and 5.00pm, Monday to Friday. Contact us.  
  • What should I expect as a standard response time to a query?
    Our response time to a phone or web enquiry is at least 24 hours or one business day.    
  • What is the feedback procedure?
    We'd love to hear your feedback! If you have any comments on your experience with us, please fill out the contact form on our website.